Thursday, May 19, 2011

1498 Frail Mail

I've been struggling lately with the challenges brought on by aging folks in my life. It's so hard for them to keep up with all the changing technology. Heck it's hard for me.
You think some things are an improvement. But sometimes ease is too easy. Like with touch-tone phones. Or any key pad for that matter. Light pressure is actually difficult for someone with age-related Parkinson's. Shaky fingers, a timid touch, and a simple 11-digit long distance number to upstate turns into an accidental expensive call to Alaska.
And then the poor elder doing the calling thinks the number is wrong, or the phone company is wrong, or on and on, creating a cycle of stress that sends their blood pressure overwhelming their medication.
In this case, an old-fashioned rotary dial phone would actually be a blessing. Not just old-fashioned, but fashioned for the old.
Or how about email addresses? Same problem with light touch keyboards, as opposed to positive pressure typewriters. But the frailties mulitply, as you add in bad eyesight and poor memory, especially when you have to type in some of the long addresses.
Business people beware. They may be easy to remember because you worked in the name of the store but hard to type because the font is usually so small in email addressing windows. Telling an oldster to send an email to Johnny@southsidefurniturestore.com will guarantee an email sent to the Ethernet void. Never to be bounced, never known by the recipient to have occurred. Never known to the frail email sender why no reply was forthcoming. A valuable shopping relationship lost.
I see why oldsters still use stamps and envelopes. Forget about the drawbacks of snail mail. Frail Mail is the ultimate slow, because it never arrives.
America, ya gotta love it.

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