I saw a commercial for Walmart
recently about how great they are when it comes to matching prices. The gist of
the ad was that if you found an item that you'd bought at Walmart somewhere
else priced for less, Walmart would make it up to you.
In the old days they called that a
price guarantee. And in the old days stores that offered it would promise to
refund the difference. You had to go to the trouble of buying the other item
and producing the receipt or showing an actual printed ad to get it but at
least you got the refund.
Walmart has a new wrinkle. They
promise to give you a gift card for the difference. Translation, they still
keep your money. Yes, I overcharged you but here's a gift card for the amount I
overcharged you that you can spend on some other item that I plan to overcharge
you for. Sounds more like a grift card to me.
BTW, studies show 27% of gift cards
go unredeemed.
Still, things are pretty tough in the
discount biz these days. What with smartphones and all, and other retailers
actually posting ads online for their discounts, I would think one of the
biggest challenges Walmart faces is keeping their checkout lines as short and
quick as possible. With folks always sticking their noses in their devices, the
more waiting time they have in line, the more time they have to compare the
price of what they have in their cart to a price online. And simply step out of
line and not buy it in the first place.
I plan to use my gift card to buy a
new wallet. My last one got blown out holding all those unused gift cards.
America, ya gotta love it.
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